Senior Technical Consultant - ECM (OpenText)

What you’ll be doing

The ECM Technical Consultant is an experienced and customer-focused professional with a strong background in Enterprise Information Management (EIM) solutions, specifically within the OpenText suite. The ideal candidate will have hands-on experience in the design, implementation, and support of OpenText’s Extended ECM platform, as well as awareness of other ECM products such as OpenText Content Manager (Micro Focus), OpenText Documentum, or Objective.

•    You will have a proven track record working in a professional services environment, delivering high-quality solutions that meet and exceed client expectations. Strong communication skills, both written and verbal, are essential, along with the ability to collaborate effectively within team and project settings.

Duties and responsibilities include:

•    Design, configure, and implement OpenText Enterprise Information Management solutions, with a focus on Extended ECM and related ECM platforms, ensuring alignment with client requirements and industry best practices.
•    Provide expert-level support for deployed solutions, resolving issues promptly and ensuring minimal disruption to client operations.
•    Build and maintain strong client relationships by understanding their business needs, delivering tailored solutions, and providing exceptional customer service throughout the project lifecycle.
•    Collaborate with internal teams and stakeholders to deliver high-quality project outcomes on time and within scope, contributing to all phases of project delivery including planning, execution, testing, and handover.
•    Produce clear and comprehensive technical documentation, solution designs, and client communications. Ensure stakeholders are informed of progress, risks, and outcomes.

What will make you successful in this role? 

Minimum of 5-10 years’ experience with OpenText Extended ECM Platform, demonstrating practical experience of the following products:
o    OpenText Extended ECM for Microsoft 365
o    OpenText Extended ECM for SAP
o    OpenText Extended ECM for Engineering
o    OpenText Extended ECM for SAP SuccessFactors
o    OpenText Extended ECM for Salesforce
o    OpenText Content Server
o    OpenText Archive Server
o    OpenText WebReports
o    AnswerModules Suite
o    SAP and SuccessFactors
o    Workflows

•    Excellent analytical and problem-solving skills  
•    Proficiency in Microsoft software including SQL Server, Windows Server and Office
•    Basic understanding of network infrastructure technologies
•    Demonstrated capabilities designing new products and leading programming team to deliver
•    Ability to work both independently and as part of a team 
•    Excellent customer service, written and verbal communication skills 
•    Requirement gathering and specification planning  
•    Understanding of change and release management

Why is this an exciting opportunity?

Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions. 
We currently have 1100+ professionals working across Australia, New Zealand, Singapore and Hong Kong who are using innovation to lead the way. 
This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology. 
The Data & Integration business unit helps clients unlock the full potential of data by integrating systems and applications, enabling digital transformation through our comprehensive on-premises, hybrid, and cloud integration solutions. We specialise in Boomi, Smartsheet, and OpenText.

What our people say: 

“We are working towards a very bright future.”
“It's a company with vision and a promising future.”
 

Why you’ll love working here 

Culture of possibility 
At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices. 

A strong set of company values 
Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for. 

Valuable employee benefits 
•    Employee benefits, recognition, and wellbeing platform
•    Career growth via succession planning, internal promotions, and mentorship opportunities
•    Ongoing investment in professional development through industry and technology certifications, and study assistance
•    Mental health support through our Employee Assistance Program
•    Support for family and caring responsibilities, including paid parental leave
•    Employee referral program, with monetary incentives offered  

Commitment to supporting Australia’s veterans  
Atturra is proud to be recognised as a Veteran Friendly Employer by the Department of Veterans Affairs’ Veteran Employment Commitment (VEC) and is committed to supporting Australia’s veteran community. We aim to enhance the employment experience for veterans by improving recruitment, support, retention, and leadership opportunities to ensure they have a meaningful and impactful career with us. 

What our people say: 
“Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.”
 

How to apply 

Careers | Atturra
https://atturra.com/au-en/careers

Recruitment Agencies/Headhunters:
We got this covered. Our Talent Acquisition team is working on our hiring demands and will reach out should we need extra support. Atturra only accepts referrals from agencies on our official supplier list via Agency Portal. Agencies are required to go through our procurement process, have an approved fee agreement, and be invited to participate in hiring for a job opening by the Atturra Talent Acquisition team. Any profiles or referrals submitted outside of this process will be deemed invalid. We request that you do not contact Atturra employees outside of the Talent Acquisition team for any hiring-related queries. To become an official supplier, send an expression of interest via talentacquisition@atturra.com.  

Atturra is committed to addressing the digital skills gap and advocating for diversity and inclusion. We encourage applications from all individuals, regardless of Veteran or service status, gender, LGBTQI+ identity, ethnicity, religion, physical ability, or age.