Senior Network Engineer

Why is this an exciting opportunity? 

The Managed Services arm of Atturra, a fast-growing, publicly listed advisory and IT solutions provider. 

The Managed Services area of Atturra’s business offers leading Hybrid IT, Private Cloud and Connectivity services, and the team have decades of experience in the industry. This experience coupled with our people, makes us one of the most complete and leading “as a service” providers in the market.

With over 800 employees working across Australia, New Zealand, Singapore and Hong Kong, Atturra works on some of the highest profile transformation projects in Australia. The depth, breadth and scope of our projects means you are continually developing your skillset and the value you can deliver. These are projects that are making a real difference in people’s lives. 

What our people say: 
“We are working towards a very bright future.”
“It's a company with vision and a promising future.”

Why you’ll love working here 

Culture of possibility 
At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, hard work and dedication.

A strong set of company values 
Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for. 

Valuable employee benefits 

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry certifications and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered  

What our people say: 
“Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.”

What you’ll be doing

This is a Senior Network Engineer and consulting role responsible for a mix of project based, ad hoc and on‐site residency engagements with Cirrus customers. This includes the requirements gathering, design, build, implementation, support and troubleshooting of customer network environments across network, wireless and security products and technologies.

Duties & Responsibilities

• Gather requirements in consultation with solution architects as required 
• Define, compile and document designs; produce and continually update HLD and LLD documentation.
• Implement solutions to specifications and designs  
• Communicate and report on project status and outcomes 
• Act as an escalation point for implementation and design issues as required 
• Produce, manage and adhere to technical documentation eg. Site schematics, change control documents, site audits 
• Resolve customer problems and requests to required service targets  
• Assist in pre‐sales activities to build and deliver statements of work 
• Apply technical knowledge to effectively analyse and resolve problems 
• Accurately and consistently perform general administration and management of job logging functions 
• Assess and evaluate risk and understand the implications of new technologies 
• Demonstrate a vision for remaining relevant in a fast‐paced and ever‐changing IT marketplace 
• Provide escalation support for service delivery teams and resolve technical issues 
• Ensure service quality through technical competence and attention to detail 
• Strive for high levels of customer feedback scores 
• Maintain effective communications with your clients 
• Work with Solution Architects and Account Management staff to ensure effective management of the client base 
• Obtain and maintain industry certifications 
• Identify opportunities to provide new services and offerings 
• Develop new strategies to increase efficiency in the systems 
• Perform system analysis and recommend improvements 
• Other tasks as required 

Working Conditions:
 

• Permanent full time 
• Based in Perth 
• Hybrid work 

What will make you successful in this role? 

• Minimum 5 years’ experience in a similar role.
• Strong knowledge and experience supporting, designing, configuring and implementing routing protocols such as BGP, MPLS, and OSPF.
• Industry based technical certifications (e.g. Cisco, Palo Alto, Meraki, Aruba, etc). 
• Prior experience within an outsourced managed service provider or systems integrator, delivering a vast array of medium to large projects across multiple customers.
• Consultative approach to determining client requirements along with a collaborative approach to developing and deploying the solution. 
• Being agile and flexible to move between multiple concurrent customer engagements. 
• Understand and adhere to vendor best practice designs and principles. 
• Excellent oral and written communication skills.
• Demonstrate consistent experience in providing quality technical services to customers. 
• Ability to plan, design, implement and troubleshoot solutions in medium‐large organisations with vendor products and technologies including: 
  o    Cisco Routing and Switching 
  o    Checkpoint Firewalls
  o    Cisco/Meraki Wireless 
  o    Palo Alto Firewalls 
  o    Cisco Nexus Data Centre Switching
  o    Cisco SDN and SDA

Desired
A mix of some of the following skills: 

• Strong route and switch troubleshooting skills
• Collaboration, including: 
  o    CUCM
• Security, including: 
  o    Checkpoint firewalls
  o    Cisco ISE 
  o    Cisco AMP 
  o    Cisco ASA/FirePower Firewalls

How to apply 

Careers | Atturra
https://atturra.com/au-en/careers

Recruitment Agencies/Headhunters:
We got this covered. Our Talent Acquisition team is working on our hiring demands and will reach out should we need extra support. Atturra only accepts referrals from agencies on our official supplier list via Agency Portal. Agencies are required to go through our procurement process, have an approved fee agreement, and be invited to participate in hiring for a job opening by the Atturra Talent Acquisition team. Any profiles or referrals submitted outside of this process will be deemed invalid. We request that you do not contact Atturra employees outside of the Talent Acquisition team for any hiring-related queries. To become an official supplier, send an expression of interest via talentacquisition@atturra.com.  

Atturra is passionate about playing an active role in addressing the digital skills gap and being an advocate for diversity and Inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability, or age